FAQ Page

Sign up to E-Commerce to order products :/FAQ Page
FAQ Page2016-10-27T17:57:42+00:00
Can I find your catalogue online?2017-06-08T01:16:58+00:00

Yes. You can find it on the Products dropdown menu or use this link.

In what ways can I pay for my online order?2015-03-16T21:29:13+00:00

We accept credit cards and, for your convenience, we also enable you to arrange your account for company billing.

Can I see what your inventory for a product currently is?2015-03-16T21:31:17+00:00

Yes.  Just visit the product’s paritcular Ecommerce page and the inventory information will be there under “Status”.

How can I edit my Ecommerce information?2016-10-27T17:57:55+00:00

When you are logged in to your account, simply access the “My Account” section and you can easily modify your personal settings.

How do I change my Ecommerce email/password?2015-03-16T21:33:59+00:00

When logged in to your account, go to the “My Account” section and select “Edit Users”. You’ll see the option to change your email and password there.

Are my ID and password case sensitive?2015-03-16T21:37:35+00:00

Yes.  Both are case sensitive, so remember the casing you used!

What should I do if I’ve forgotten my Ecommerce password?2016-10-27T17:57:55+00:00

On the login page, there is a link titled “Forgot your ID or password? Click here.”. This will send an email to the AR department where they process new accounts and changes to accounts, and you can expect a response as soon as we are able.

What should I do if I’ve forgotten my Ecommerce ID?2016-10-27T17:57:56+00:00

On the login page, there is a link titled “Forgot your ID or password? Click here.”. This will send an email to the AR department where they process new accounts and changes to accounts, and you can expect a response as soon as we are able.

Help or Questions? 1-800-661-5031

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